Click here to join The FREE workshop

Terms & Conditions

TERMS AND CONDITIONS

New Parents Academy LLC
Effective Date: [Insert Date]

Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of any products, services, programs, courses, memberships, consultations, downloadable materials, digital content, or resources offered by New Parents Academy LLC (“New Parents Academy,” “Company,” “we,” “us,” or “our”).

By purchasing, accessing, or using any product or program offered by New Parents Academy, whether hosted on our website or a third-party platform, you agree to be legally bound by these Terms.

If you do not agree to these Terms, you may not purchase, access, or use any of our products or services.

For purposes of these Terms, “Company Parties” includes New Parents Academy LLC and its owners, members, managers, officers, directors, employees (past and present), contractors, educators, consultants, representatives, affiliates, successors, and assigns.

Eligibility

Our products and services are intended for individuals 18 years of age or older. By purchasing or accessing our programs, you represent that you are at least 18 years old and legally capable of entering into this agreement.

 

Purchases, Availability, and Order Restrictions

We may offer a variety of Services with different pricing structures, features, and delivery formats. We reserve the right to modify, discontinue, or update any Service, description, feature, or price at any time without prior notice.

Certain Services may have limited enrollment capacity. We reserve the right, in our discretion, to limit quantities purchased per person, household, account, payment method, or billing address. We may decline or cancel any order at any time for any lawful reason. If we cancel or materially modify your order, we may attempt to notify you using the contact information provided at checkout.

Access Terms and Lifetime Access

If a Service includes “lifetime access,” this means you may access the program materials for as long as New Parents Academy continues to host and provide access to that specific program, provided you remain in compliance with these Terms and all payment obligations.

“Lifetime access” does not guarantee perpetual hosting or availability of the program in its original format. We reserve the right to update, modify, discontinue, or remove content at our discretion.

We may suspend or terminate your access, including lifetime access, without notice if you violate these Terms, share login credentials, misuse content, or default on payment obligations.

Payment Authorization

All prices are listed in U.S. Dollars unless otherwise stated.

By submitting payment information, you represent that you are authorized to use the selected payment method and that all billing information is accurate and current. You authorize us and our payment processors to charge your payment method for all amounts due, including installment payments if you select a payment plan.

You agree to receive electronic receipts and billing confirmations.

Payments are processed through third-party processors such as Stripe via Spiffy. We do not store full credit card information. You authorize us to share necessary transaction details with our processors to complete your purchase.

Payment Plans, Late Payments, and Collections

If you enroll in a payment plan, you agree to complete all scheduled payments. Access to Services may be suspended or terminated if a payment fails.

If any amount remains unpaid:

  • We may suspend or terminate your access.

  • Outstanding balances may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.

  • You agree to reimburse reasonable collection costs and attorneys’ fees where permitted by law.

Refunds and Chargebacks

Refund eligibility, if offered, will be clearly stated on the sales page or checkout page for the specific Service purchased.

Unless otherwise stated in writing at the time of purchase:

  • Digital programs and online content are final sale once access is granted.

  • Membership fees are non-refundable.

  • Payment plan obligations remain enforceable regardless of usage.

Refund requests must be submitted in writing to [email protected] from the email associated with the purchase and must include verification information as reasonably requested.

You agree not to initiate a chargeback without first contacting us to attempt resolution. If a chargeback is initiated in violation of these Terms or for a purchase not eligible for refund, we reserve the right to suspend access, refuse future purchases, and pursue recovery of associated fees and legal expenses.

EU/EEA/UK Consumer Withdrawal Rights

If you reside in the European Union, European Economic Area, or the United Kingdom, you may have a statutory right to withdraw from certain purchases within fourteen (14) days.

For digital content and online programs, by purchasing and requesting immediate access, you expressly consent to performance beginning immediately and acknowledge that you may lose your right of withdrawal once access is granted, including logging into the platform, accessing materials, downloading content, or attending live sessions.

If your right of withdrawal applies and has not been waived, you must notify us within 14 days of purchase by emailing [email protected] with sufficient details to identify the transaction.

If a valid withdrawal request is processed, we will refund eligible payments using the original payment method, subject to applicable law.

Educational Disclaimer

All content provided by New Parents Academy is for educational purposes only.

We are not medical providers, therapists, attorneys, financial advisors, or licensed healthcare practitioners. Nothing in our programs constitutes medical advice, diagnosis, or treatment.

You are responsible for consulting appropriate professionals for medical or other specialized advice.

Participation in our programs is voluntary and at your own risk.

No Guarantees

We do not guarantee specific results from participation in any program.

Outcomes vary based on individual circumstances and numerous factors beyond our control.

Intellectual Property

All materials provided in our programs, including but not limited to videos, graphics, text, workbooks, downloads, audio recordings, branding, and layout (“Content”), are owned by New Parents Academy LLC and protected by copyright, trademark, and intellectual property laws.

You are granted a limited, revocable, non-transferable license for personal, non-commercial use only.

You may not:

  • Reproduce, distribute, share, resell, or sublicense Content

  • Upload Content to file-sharing platforms

  • Share login credentials

  • Use Content for commercial purposes

  • Use Content to train artificial intelligence systems

  • Create derivative works

Unauthorized use may result in termination of access and legal action.

User Conduct

You agree not to:

  • Share confidential program materials

  • Harass, abuse, or threaten other users

  • Post unlawful, defamatory, or offensive content

  • Attempt to hack or disrupt our platforms

  • Transmit viruses or malicious code

  • Engage in discriminatory or abusive behavior

We reserve the right to remove content and terminate access without refund if these Terms are violated.

Account Security

If your program includes login access, you are responsible for maintaining confidentiality of your credentials.

Sharing login access is prohibited and may result in immediate termination without refund.

Testimonials and User Content

By submitting comments, testimonials, photos, or other content to us, you grant us a perpetual, royalty-free license to use such content for marketing, promotional, and educational purposes.

We may use your name, likeness, and statements unless you request otherwise in writing.

Termination

We reserve the right to suspend or terminate access at our discretion if you violate these Terms.

Provisions relating to intellectual property, limitation of liability, indemnification, and governing law survive termination.

Limitation of Liability

To the fullest extent permitted by law, New Parents Academy LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our products or programs.

If liability is established, it shall not exceed the amount paid by you for the specific product or program giving rise to the claim.

Release and Assumption of Risk

You voluntarily assume all risks associated with participation in our programs.

You release and hold harmless New Parents Academy LLC and its owners, employees, contractors, affiliates, and representatives from claims arising from your participation, except where prohibited by law.

Indemnification

You agree to indemnify and defend New Parents Academy LLC against claims arising from:

  • Your misuse of our content

  • Your violation of these Terms

  • Your unlawful conduct

Governing Law and Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Pennsylvania.

Any dispute arising from these Terms shall be brought exclusively in the state or federal courts located in Pennsylvania.

You agree to submit to personal jurisdiction in Pennsylvania.

Class Action Waiver

You agree that any claims shall be brought individually and not as part of a class, collective, or representative action.

The prevailing party in any dispute shall be entitled to reasonable attorney’s fees and costs.

Force Majeure

We are not liable for failure to perform due to events beyond our reasonable control, including natural disasters, governmental actions, pandemics, technical failures, or other unforeseen events.

Modifications

We reserve the right to update these Terms at any time. Updated Terms will be posted on our website with a revised effective date.

Continued use of our products or programs constitutes acceptance of revised Terms.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and New Parents Academy LLC and supersede all prior agreements or understandings.